Limits You Set Before Play

A Pastime, With Limits You Choose at Rollero Casino

Play only from 18+, and every Rollero Casino account holds the deposit limits, loss limits, session reminders, self-exclusion and reality checks you set yourself.

Set a Limit

Curaçao Gaming Control Board license OGL/2013/7218/899, audited by QUINEL, GLI, and SIQ.

Before You Sign In

Responsible Gambling at a Glance

After this table you will know the age rule, the licence behind the site and where to call.

Minimum Age18+

LicenceGaming Control Board Curaçao, OGL/2013/7218/899

Helpline0800 654 655

Limits and Exclusion Questions[email protected]

Controls Built Into Your Account

Five Controls Inside the Account

Rollero Casino keeps these controls in the account itself, so a decision made calmly holds when play speeds up.

Cap Your Deposits First

This one caps how much you can pay in over a chosen stretch, so switch it on before your first session and adjust before a busy week.

A Ceiling on Session Losses

A ceiling on what a session may cost you, worth switching on when losing streaks tempt you to chase the money back.

Timed Nudges to Stop

A gentle nudge appears at an interval you choose, letting you decide whether the session should end there; set it when you tend to lose track of time.

A Locked Door for a While

A firm block on your account for a period you pick; switch it on when play has stopped feeling like a pastime and you want a locked door.

What Have I Spent So Far?

A summary of how long you have played and what it has cost, shown at set moments so the numbers stay visible instead of drifting.

How To

From Login to a Limit in Minutes

By the end you will have a limit switched on and know where to change it later.

From Login to Profile

Find the Controls Area

Inside the profile, look for the responsible gambling area and check that the controls you expected are listed there before you touch anything.

Which One Fits Today?

Pick deposit, loss or session time, and choose the figure or the interval that matches what you have already decided to spend.

A Confirmation Worth Reading

Save the change and read the confirmation that appears, then check the limit shows in your account before you play.

Pick a Short Break or a Long Stop

A Short Pause, Not a Full Stop. You can set a short pause in your casino account when a few hours or a day away is enough. It runs for the time you choose, and nothing new opens on your account while it lasts. Look for it under the controls in your profile.

Close Your Account for Months. Self-exclusion closes your access to the casino account for a long period of months, and it cannot be undone early. You start it from the same controls area of your profile. When it ends, your account becomes reachable again rather than resuming mid-session.

Where Else Can You Turn? In this market there is no national self-exclusion register, so self-exclusion is set inside your own casino account rather than on a shared list. If you want a stop that reaches beyond us, ring the Gambling Helpline Aotearoa on 0800 654 655, free and around the clock.

Free Support

Help That Costs You Nothing

Limits are the tools we hand you; talking to someone is the part we never charge for.

Gambling Helpline Aotearoa

The Gambling Helpline Aotearoa answers calls and texts at any hour, for players and for the people living with them. It is confidential, free, and you can also free text 8006. 0800 654 655 gamblinghelpline.co.nz

Problem Gambling Foundation

Problem Gambling Foundation offers counselling and peer and cultural support through 18 clinics nationwide, with a freephone and a text line on weekdays from 8:30 to 17:00. Relatives can use it too. pgf.nz

Safer Gambling Aotearoa

Safer Gambling Aotearoa is Health New Zealand's information page for people who gamble and their families, showing signs of harm, practical tips and a finder for local support. safergambling.org.nz

The Quiet Drift Away From Fun

Noticing these signs early is easier than noticing them later, because a limit or a pause can still be something you choose. Pick a ceiling before play, while the decision is calm, then watch whether play still feels like the pastime you wanted.

If two or three of these sound like your week, they are worth a second look.

Chasing a loss with a bigger one
Spending money set aside for bills
Playing longer than you said
Keeping play quiet from family
Borrowing to keep playing
Feeling restless when you cannot play
Sleep or work slipping sideways

Support and Safeguards

Limits, Pauses and Exclusion Explained

Useful when a limit feels unclear or you are deciding how long to step away.

Can I end a self-exclusion early if I change my mind?+

No. A self-exclusion holds for the full period you chose when you set it, and nothing in your account shortens it. Treat the length as a promise you are making to yourself before that door closes.

Where do I go if I want to change a limit later?+

Limits are changed in the same section of your account where you set them, under the responsible gambling controls. Adjusting a figure takes a moment, so decide the new ceiling calmly rather than in the middle of a session.

What does a short pause take away, and when can I play again?+

A pause blocks play for a fixed stretch you choose, and your account reopens by itself when that stretch ends. It is lighter than exclusion: your details stay in place, so there is nothing to set up again afterwards.

Do the limit controls work the same on a mobile?+

Yes. The mobile version carries the same account section, so deposit limits, loss limits, reality checks and reminders are all reachable from a phone. Nothing is left out because the screen is smaller.

Does self-exclusion here stop me signing up at other casinos?+

No. New Zealand has no national self-exclusion register, so an exclusion applies to your Rollero Casino account only. If you want a wider break, you would need to approach each operator separately.